Contract of online sale means the distance contract and that is the legal transaction concerning movable goods or services between a supplier, Plaste SRL. and a consumer customer under a system of distance selling organized by the supplier who, for this contract, uses only the technology of distance communication called "Internet". All contracts, therefore, will be concluded directly through access by the consumer customer to the website corresponding to the address www. ecometa. store, where, following the procedures indicated, will conclude the contract for the purchase of the goods.
Below are the conditions of sale that will remain effective until they are changed by the supplier. Any changes to the conditions of sale will be effective from the time they are published on the website www. ecometa. store or communicated by email and will refer to sales made from that time onwards.
By confirming the order electronically, the Customer declares to have read and accept in full the conditions of sale and payment indicated in the purchase process and in this contract; he also undertakes to read, print and keep the conditions of sale set out below as provided for in Articles 3 and 4 of Legislative Decree no. 185/1999. It is expressly forbidden to enter false and/or invented personal data into the data collection forms necessary to carry out the order; it is also expressly forbidden to enter data of third parties or make multiple registrations for a single consumer.
The Supplier reserves the right to prosecute such actions and any other fraudulent action against him and/or against other Consumers. Prices and availability of products
All prices shown on www. ecometa. store are inclusive of 22% ITALIAN VAT and include, where applicable, CONAI contribution.
They are subject to change and are intended to be fixed only at the time of completion of the transaction. Therefore, in the event that they are visible on our partner sites, flyers, banners or other advertising material different prices will be those reported in real time on www. ecometa. store.
Images and descriptions of the products are to be understood as indicative as the final product may have slight differences and improvements compared to the catalog version. The customer has the right to withdraw if the product delivered is not satisfactory (see below)
The products "ready for delivery"; are easily recognizable by the shipping time of less than 72 hours, for all others is indicated a plausible timing. Any delay due to period of intense work will be promptly communicated by email or telephone to the customer.
The days indicated for shipping are always intended as working days, therefore excluding Saturdays and holidays.
Credit card orders issued only by the cardholder will be accepted. The security of the payment is guaranteed by the Stripe circuit or alternatively Paypal and the transaction takes place directly on a protected area with encryption. This method of payment allows the user to provide their sensitive data directly to Stripe or Paypal and not to Plaste Srl. Plaste srl reserves the right to ask the Customer for additional information (e. g. fixed telephone number) or to send a copy of documents proving the ownership of the paper used. In the absence of the required documentation, Plaste srl reserves the right not to accept the order.
In order to guarantee the customer's safety and security, at no time during the purchase procedure Plaste srl is able to know the information relating to the buyer's credit card, transmitted via secure connection directly to the site of the bank that manages the transaction. No computer file of Plaste srl will store such data. In no case Plaste srl can therefore be held responsible for any fraudulent or improper use of credit cards by third parties, upon payment of products purchased.
Ecometa. store provides all the security and speed of payment with your Paypal account.
For the order to be accepted, it is essential to indicate on Paypal the same delivery address as that given on the ecometa. store payment page.
Plaste srl avails itself of the close collaboration of several national couriers who choose to use from time to time depending on the type of product.
The cost of a standard shipment for the Italian territory, including packaging and insurance, is free for orders over 100 €. Shipments outside the Italian territory are subject to surcharges clearly indicated at checkout.
The customer is notified when the product is entrusted to the courier. From that moment on, the actual delivery can take from 2 to 6 working days, depending on the distance, the carrier and the type of product. No courier transports to the floor, so the customer is requested to arrange in case of bulky or heavy packages.
The goods are generally shipped including insurance. Therefore, upon receipt of the goods, the consignee has the obligation to verify that the packages are not damaged, tampered with or wet and, if necessary, to request the recording of the collection with reservation to the person in charge of delivery.
Without this note it will not be possible to take advantage of the insurance and therefore any refund or re-shipment of the goods. The buyer is in any case invited to inform Ecometa of any delay in delivery and any inefficiency detected.
Plaste srl does not assume responsibility for delays by the courier who takes delivery of the package, limiting its responsibility to what is indicated in relation to the right of withdrawal. In case of refusal of the package due to delay of the carrier, demonstrated that Plaste srl has shipped on time, the shipping costs (round-trip) are to be considered at the expense of the customer.
All purchased products are guaranteed for 2 years (1 year for purchase with VAT) provided that the product has been used and kept clean properly, in accordance with its intended use.
In order to benefit from the warranty it is essential to keep the purchase documentation issued by Plaste srl at the time of purchase, in the package or by e-mail.